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Write an Email

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Your local gym recently replaced several treadmills with new models. These new machines are difficult to use and often malfunction. You want to address this issue with the gym management.

113 words
Submitted: Jun 13, 2026, 07:52 PM

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Estimated TOEFL · Writing

22/ 30
Intermediate
0152230
Rubric3.5/5

Key Takeaway

The email effectively communicates the issues with the new treadmills and maintains a polite tone.

Vague problem descriptionModerate

Every time I set up the speed it automatically changes back to the default settings.

Fix·Provide specific examples of how often this occurs or any patterns noticed, such as 'The speed resets to default every 5 minutes, disrupting my workout.'

Lack of specific solution requestModerate

You may replace them back with the old machines which were working perfect.

Fix·Instead of suggesting a complete replacement, propose a more feasible solution like 'Could you please have a technician inspect the machines or provide a user guide?'

Polite tone

First of all, thank you for upgrading your equipment.

Expressing gratitude helps maintain a polite tone, which is important for effective communication and can positively influence the recipient's response.

Clear problem identification

I find it difficult to set up new programs on them.

Clearly identifying the problem helps the recipient understand the issue quickly, which is crucial for effective problem-solving.

Request for assistance

I am seeking your help to solve this problem.

Directly requesting assistance shows initiative and encourages the recipient to take action, which is essential for a successful resolution.

Vocabulary & Flow

Linking Wordsgood
First of allHoweverIn fact

Continue using transitional phrases to improve the flow of ideas.

Repetitive Words
problem2x
issuedifficulty

Grammar Corrections

1 items found
working perfectworking perfectly

Adverbs should be used to modify verbs, not adjectives.

Email Structure

Greeting

The greeting is appropriate and sets a formal tone.

Dear Sir

Opening Paragraph

The opening paragraph clearly states the purpose of the email and provides necessary context.

Body Content

The body addresses all requirements but could benefit from more detailed elaboration.

Closing Paragraph

The closing paragraph includes a call to action and expresses gratitude, which is effective for encouraging a response.

Sign-off

The sign-off is appropriate and maintains a polite tone.

Sincerely

Suggested Academic Phrases

malfunctioning frequentlyThis has significantly impacted my routine because...

Improvement Roadmap

High Impact

Provide specific examples or details to enhance clarity.

Now: Every time I set up the speed it automatically changes back to the default settings.

Try: The speed resets to default every 5 minutes, disrupting my workout.

Adding specific examples can significantly improve clarity and effectiveness.
Quick Wins

Use adverbs correctly to modify verbs.

Where: body

Try: working perfectly

Polish

Use varied vocabulary to avoid repetition.

Try: Instead of 'problem', use 'issue' or 'difficulty'.