Write an Email
·You ordered a birthday gift for your sister that was marked as delivered, but you never received the package. The delivery photo shows an unfamiliar doorstep. You need to resolve this with customer service.
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Email Writing Guide
Professional tone and structure for the Write an Email task
TOEFL Writing Templates
Effective templates and phrases for TOEFL writing
Common Grammar Mistakes
Top grammar errors that hurt your TOEFL score
Estimated TOEFL · Writing
Key Takeaway
The email includes a greeting and a closing, which are positive aspects of social conventions.
Lack of specific order detailsCritical
“I am writing to inquire about gift.”
Fix·I am writing to inquire about my order #12345, a birthday gift for my sister.
Unclear request for assistanceModerate
“I would greatly appreciate it if you could check delivery tetails.”
Fix·Could you please verify the delivery address and provide a solution, such as a refund or reshipment?
“I hope this email finds you well.”
This establishes a courteous and professional tone, which is important for effective communication in formal emails.
“My name is Ryuya Inoue.”
Providing a clear identification helps the support team quickly recognize the sender, which is crucial for efficient customer service interactions.
“Thank you for your time and consideration.”
Expressing gratitude is a positive social convention that can encourage a helpful response from the recipient.
Vocabulary & Flow
Grammar Corrections
1 items foundIncorrect verb form and tense.
Email Structure
The greeting is appropriate for a formal email.
“Dear support team. I hope this email finds you well. My name is Ryuya Inoue. I am writing to inquire about gift. I recently ordered a birthday gift for my sister,even though I don”
The opening provides a polite introduction but lacks specific context about the issue.
The body lacks detailed information about the misdelivery and a clear request for resolution.
The closing expresses gratitude but could include a more explicit call to action.
The sign-off is polite and appropriate for a formal email.
“Best regards”
Suggested Academic Phrases
Improvement Roadmap
Include specific order details and a clear request for resolution.
Now: I am writing to inquire about gift.
Try: I am writing to inquire about my order #12345, a birthday gift for my sister. The delivery photo shows an unfamiliar doorstep, indicating a misdelivery. Could you please verify the delivery address and provide a solution, such as a refund or reshipment?
Providing detailed information and a clear request will significantly enhance the email's effectiveness and completeness.Correct grammatical errors for clarity.
Where: body
Try: I have not received it yet.
Use linking words to improve coherence.
Try: However, the delivery photo shows an unfamiliar doorstep, therefore I believe it was misdelivered.