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Write an Email

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Your local gym recently replaced several treadmills with new models. These new machines are difficult to use and often malfunction. You want to address this issue with the gym management.

118 words
Submitted: Apr 5, 2026, 11:13 AM

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Estimated TOEFL · Writing

22/ 30
Intermediate
0152230
Rubric3.5/5

Key Takeaway

The email effectively communicates the issues with the new treadmills and their impact on the workout routine.

Lack of elaboration on the treadmill issuesModerate

One of the major concerns for me, is that one can not adjust those to every hight.

Fix·One of the major concerns for me is that the treadmills cannot be adjusted to accommodate different heights, making them unusable for shorter individuals like myself.

Vague request for compensationModerate

Otherwise, I will be happy to accept a compensation.

Fix·Otherwise, I would appreciate a partial refund or a membership extension to compensate for the inconvenience.

Clear identification of the problem

I experienced difficulities with the new treadmill models.

This sentence clearly identifies the issue with the new equipment, which is essential for addressing the problem effectively.

Expression of personal impact

This has an huge impact on my training, as I enjoyed this part the most.

By expressing how the issue affects the writer personally, it adds a human element to the complaint, making it more persuasive.

Polite tone

I would be happy If you may provide the old and the new treadmills to adress this issue.

The polite tone used in the request for a solution helps maintain a positive relationship with the gym management, which is important for effective communication.

Vocabulary & Flow

Linking Wordsgood
HoweverThereforeOtherwise

Continue using transitional phrases to improve the flow and coherence of the email.

Repetitive Words
treadmill3x
running machineexercise equipment

Grammar Corrections

1 items found
an huge impacta huge impact

Article usage

Email Structure

Greeting

The greeting is appropriate and sets a respectful tone for the email.

Dear Fitness First Manager, I was pleased to see that the gym recently replaced some of the old equipment with new models. However, I experienced difficulities with the new treadmill models. One of the major concerns for me, is that one can not adjust those to every hight. As I

Opening Paragraph

The opening paragraph clearly states the purpose of the email and provides context for the issue.

Body Content

The body addresses the main requirements but could benefit from more detailed elaboration.

Closing Paragraph

The closing paragraph includes a call to action and expresses willingness to accept a solution.

Sign-off

The sign-off is appropriate and maintains a polite tone.

Best regards

Suggested Academic Phrases

malfunctioning equipmentsignificant disruption

Improvement Roadmap

High Impact

Provide more detailed explanations of the issues.

Now: One of the major concerns for me, is that one can not adjust those to every hight.

Try: The new treadmills have a fixed height setting that cannot be adjusted, making them unsuitable for shorter users.

Improving elaboration will enhance clarity and persuasiveness.
Quick Wins

Correct article usage for improved grammar.

Where: body

Try: a huge impact

Polish

Use varied vocabulary to avoid repetition.

Try: Consider using synonyms like 'running machine' or 'exercise equipment' instead of repeating 'treadmill'.