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Write an Email

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Your local gym recently replaced several treadmills with new models. These new machines are difficult to use and often malfunction. You want to address this issue with the gym management.

108 words
Submitted: May 26, 2026, 02:23 PM

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Estimated TOEFL · Writing

19/ 30
Intermediate
0152230
Rubric3.0/5

Key Takeaway

The email effectively communicates the main issues but lacks clarity and detail in the elaboration.

Vague description of problemsCritical

These new machines are difficult to use and often malfunction, so, consequently we have a problem and do not get it finish our exercises.

Fix·These new machines are difficult to operate due to their complex controls, and they frequently malfunction, which interrupts my workout sessions.

Awkward phrasingModerate

I really want to get it conclude my walk and run goal exercises routine, because it is very important for my healthy.

Fix·I am unable to complete my walking and running routines, which are crucial for maintaining my health.

Clear expression of dissatisfaction

I am writing to express my disappoint about the news treadmill equipament.

This sets a clear tone for the email and immediately informs the reader of the issue, which is crucial for effective communication.

Request for action

I required that you take some actions in relation to these new machines

This shows initiative and a proactive approach, which is important in formal complaints as it guides the recipient towards a resolution.

Polite closing

Thank you for your time and attention.

Expressing gratitude is a positive way to end a complaint, maintaining a professional tone and encouraging a favorable response.

Vocabulary & Flow

Linking Wordsfair
soconsequentlybecause

Incorporate more varied linking words such as 'therefore', 'as a result', or 'thus' to enhance coherence.

Repetitive Words
machines2x
equipmentdevices

Grammar Corrections

1 items found
express my disappointexpress my disappointment

Noun form needed

Email Structure

Greeting

The greeting is formal and appropriate for the context.

Dear Management, I am writing to express my disappoint about the news treadmill equipament. These new machines are difficult to use and often malfunction, so, consequently we have a problem and do not get it finish our exercises. I really want to get it conclude my walk and run goal exercises routine, because it is very important for my healthy. As we pay to use the good equipment, I required that you take some actions in relation to these new machines, so that we longer have these boring intervations. I look forward to hearing from you soon. Thank you for your time and attention. Best regards, Eliana Roratto

Opening Paragraph

The opening paragraph clearly states the purpose of the email, which is to express dissatisfaction with the new equipment.

Body Content

The body addresses the issues and requests action but lacks detailed explanation of the impact on the workout routine.

Missing: Explain how this affects your workout routine.
Closing Paragraph

The closing includes a call to action and expresses gratitude, which is effective for maintaining a positive tone.

Sign-off

The sign-off is polite and suitable for the formal context.

Best regards

Suggested Academic Phrases

state-of-the-art equipmentsignificant disruption

Improvement Roadmap

High Impact

Provide specific examples of how the equipment malfunctions.

Now: These new machines are difficult to use and often malfunction

Try: The machines often stop abruptly during use, and the touchscreens are unresponsive.

Adding specific examples will enhance clarity and demonstrate a deeper understanding of the issues.
Quick Wins

Correct grammatical errors for clarity.

Where: body

Try: I am writing to express my disappointment about the new treadmill equipment.

Polish

Use more varied vocabulary to avoid repetition.

Try: Instead of repeating 'machines', use synonyms like 'equipment' or 'devices'.