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Write an Email

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Your local gym recently replaced several treadmills with new models. These new machines are difficult to use and often malfunction. You want to address this issue with the gym management.

142 words
Submitted: May 28, 2026, 12:46 AM

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Estimated TOEFL · Writing

19/ 30
Intermediate
0152230
Rubric3.0/5

Key Takeaway

The email effectively communicates the issues with the new treadmills and requests assistance, but it suffers from grammatical errors and lacks depth in elaboration.

Grammar and clarity issuesCritical

I having been experiencing a few issues which I would like to share.

Fix·I have been experiencing a few issues that I would like to share.

Lack of detailed elaborationModerate

Firstly, I find working on these new ones extremely difficult as they are not user-friendly.

Fix·Firstly, these new treadmills have a complex interface that is not intuitive, making it difficult for users to operate them efficiently.

Clear identification of the issue

Since, we have a new treadmills in the gym, which I was quite excited about at the beginning but seems to be malfunctioning lately.

This sentence effectively introduces the main problem, setting the stage for further elaboration. It helps the reader understand the context and the issue at hand, which is crucial for addressing the requirements.

Explanation of impact on workout routine

Because of this, working out has been extremely difficult, time consuming and I am no longer motivated to come gym.

This sentence clearly explains how the malfunctioning equipment affects the writer's workout routine, addressing a key requirement of the task and providing personal context.

Polite tone and request for action

Would it be possible for you to look into this matter and assist resolving these issue so that we can workout without any problem.

The polite request for assistance demonstrates a respectful tone, which is important for maintaining professionalism and encouraging a positive response from the recipient.

Vocabulary & Flow

Linking Wordsgood
SinceFirstlyAdditionallyBecause of this

Consider using more varied transitional phrases to enhance the flow and coherence of the email.

Repetitive Words
treadmills3x
machinesequipmentdevices

Grammar Corrections

1 items found
Since, we have a new treadmills in the gym, which I was quite excited about at the beginning but seems to be malfunctioning lately.Since we have new treadmills in the gym, which I was quite excited about at the beginning, but they seem to be malfunctioning lately.

Subject-verb agreement and article usage

Email Structure

Greeting

The greeting is polite and sets a respectful tone for the email.

Dear Manager, I hope this email finds you well. I am one of your regular customer in the gym, and as a member I having been experiencing a few issues which I would like to share. Since, we have a new treadmills in the gym, which I was quite excited about at the beginning but seems to be malfunctioning lately. Firstly, I find working on these new ones extremely difficult as they are not user

Opening Paragraph

The opening paragraph introduces the writer and the issue, providing necessary context.

Body Content

The body addresses the main requirements but could benefit from more detailed elaboration.

Closing Paragraph

The closing paragraph includes a polite request for action and expresses gratitude, which is effective.

Sign-off

The sign-off is appropriate and maintains a professional tone.

Best regards

Suggested Academic Phrases

state-of-the-artuser interface

Improvement Roadmap

High Impact

Enhance elaboration by providing specific examples or scenarios.

Now: Firstly, I find working on these new ones extremely difficult as they are not user-friendly.

Try: Firstly, the new treadmills have a confusing interface with too many buttons, making it hard to start a simple workout.

Improving elaboration can significantly enhance clarity and engagement, potentially raising the score.
Quick Wins

Correct grammar errors to improve clarity.

Where: opening

Try: I have been experiencing a few issues that I would like to share.

Polish

Use varied vocabulary to avoid repetition and enhance readability.

Try: Instead of 'treadmills', consider using 'machines' or 'equipment'.