Write an Email
·You enrolled in an online course that was advertised as beginner-friendly. However, after completing the first two modules, you realized the content is too advanced for your level. You want to request a refund.
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Email Writing Guide
Professional tone and structure for the Write an Email task
TOEFL Writing Templates
Effective templates and phrases for TOEFL writing
Common Grammar Mistakes
Top grammar errors that hurt your TOEFL score
Estimated TOEFL · Writing
Key Takeaway
The email effectively communicates the writer's concerns and request for a refund, demonstrating an understanding of the task.
Grammatical errorsCritical
“the programe is being taught on b2 level”
Fix·the program is taught at the B2 level
Lack of detailed elaborationModerate
“Firstly,I started the classes knowing that they were beginner friendly but with time I have realised that is not the case.”
Fix·Firstly, I enrolled in the course because it was advertised as beginner-friendly. However, after completing the first two modules, I found the content to be too advanced for my current skills.
“Firstly,I started the classes knowing that they were beginner friendly but with time I have realised that is not the case.”
This statement effectively communicates the main issue, which is crucial for clarity and setting the context for the refund request.
“Currently I am at level A1 whereas, the programe is being taught on b2 level, which is significantly harder for me to keep up with.”
By clearly stating the discrepancy between the expected and actual course levels, the writer provides a strong justification for the refund request.
“Looking forward to your response, Regards, Shaban Malik”
Maintaining a polite tone throughout the email helps in creating a positive impression and is likely to elicit a more favorable response.
Vocabulary & Flow
Incorporate more linking words such as 'however', 'therefore', and 'as a result' to improve the flow and coherence of the email.
Grammar Corrections
1 items foundCorrects preposition use and capitalization for language levels.
Email Structure
Your email is missing a proper greeting. Start with "Dear [Name]," or "Hello," to establish a professional tone.
The opening paragraph clearly introduces the purpose of the email and provides necessary context.
All requirements are addressed, but the explanation could be more detailed.
The closing paragraph includes a call to action and maintains a polite tone.
The sign-off is appropriate and maintains a formal tone.
“Regards”
Suggested Academic Phrases
Improvement Roadmap
Provide more detailed elaboration on the mismatch between course content and skill level.
Now: Firstly,I started the classes knowing that they were beginner friendly but with time I have realised that is not the case.
Try: Firstly, I enrolled in the course because it was advertised as beginner-friendly. However, after completing the first two modules, I found the content to be too advanced for my current skills.
This improvement would enhance clarity and provide a stronger justification for the refund request.Correct grammatical errors for improved clarity.
Where: body
Try: the program is taught at the B2 level
Use more varied transitional phrases to improve coherence.
Try: However, after completing the first two modules, I found the content to be too advanced.