Write an Email
·You recently completed an online course offered by your university. While the content was valuable, you experienced several technical difficulties with the learning platform. You want to provide feedback to the course administrators.
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Email Writing Guide
Professional tone and structure for the Write an Email task
TOEFL Writing Templates
Effective templates and phrases for TOEFL writing
Common Grammar Mistakes
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Estimated TOEFL · Writing
Key Takeaway
The email is structured well and addresses all required points, but it lacks specific details in the elaboration of technical issues.
Vague description of technical issuesModerate
“I had issue while signing in into my account, and experienced frequent delays in lectures.”
Fix·I encountered issues signing into my account, such as error messages and long loading times, and experienced frequent buffering during lectures.
Lack of specific improvement suggestionsModerate
“I would highly appreciate if you would make the system more efficient and fix the audio problem in the future classes.”
Fix·I suggest conducting a thorough review of the platform's server capabilities and implementing regular maintenance checks to prevent future technical issues.
“the content of the course was quite helpful in improving my grades”
This statement clearly communicates the positive impact of the course content, which is essential for providing balanced feedback.
“it allowed us to download the lectures which made my learning experience even more convenient”
Highlighting the convenience of downloadable lectures demonstrates an appreciation for the course's flexibility, which is a valuable insight for course administrators.
“Thank you for your time and consideration.”
Expressing gratitude maintains a polite and respectful tone, which is important for effective communication and can positively influence the recipient's response.
Vocabulary & Flow
Incorporate more transitional phrases like 'moreover' or 'in contrast' to improve the flow and coherence of the email.
Grammar Corrections
1 items foundArticle usage and preposition correction
Email Structure
The greeting is polite and sets a respectful tone for the email.
“Dear Organizer, I hope you are doing well. I am writing to inform you that I had completed my Biology online course on May 15 which was offered by the university, and I must say the content of the course was quite helpful in improving my grades. Additionally, it allowed us to download the lectures which made my learning experience even more convenient. However, I had issue while signing in into my account, and experienced frequent delays in lectures. Also, a few videos did not have audio that cause difficulty in understanding the main idea . I would highly appreciate if you would make the system more efficient and fix the audio problem in the future classes. I would suggest hiring an IT professional who could resolve these issues. Thank you for your time and consideration. Best regards, Prakriti Maharjan”
The opening paragraph clearly states the purpose of the email and provides context by mentioning the completion date of the course.
The body addresses all the requirements, but could benefit from more detailed elaboration on technical issues and suggestions.
The closing expresses gratitude but lacks a specific call to action, such as requesting a follow-up.
The sign-off is appropriate and maintains a professional tone.
“Best regards”
Suggested Academic Phrases
Improvement Roadmap
Provide specific examples of technical issues.
Now: I had issue while signing in into my account, and experienced frequent delays in lectures.
Try: I faced issues like error messages when signing in and frequent buffering during lectures.
Providing specific examples can significantly enhance clarity and demonstrate a deeper engagement with the content.Use more varied transitional phrases.
Where: body
Try: Moreover, the downloadable lectures were a great resource.
Refine sentence structure for clarity.
Try: The course content was valuable, and the ability to download lectures enhanced my learning experience.