Write an Email
·You recently completed an online course offered by your university. While the content was valuable, you experienced several technical difficulties with the learning platform. You want to provide feedback to the course administrators.
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Email Writing Guide
Professional tone and structure for the Write an Email task
TOEFL Writing Templates
Effective templates and phrases for TOEFL writing
Common Grammar Mistakes
Top grammar errors that hurt your TOEFL score
Estimated TOEFL · Writing
Key Takeaway
The email effectively communicates the main points but suffers from grammatical issues and vague elaboration.
Grammatical errorCritical
“It is no possible to send you messages trough the platform because the screen just shows an error message.”
Fix·It is not possible to send you messages through the platform because the screen just shows an error message.
Lack of detailModerate
“the technical problems are related with the link to access our meeting session of Fridays.”
Fix·The technical problems include broken links to access our Friday meeting sessions, which disrupts our ability to attend these sessions.
“I am writing to request your support regarding several difficulties that I had with the new learning platform.”
This sentence clearly establishes the purpose of the email, which is essential for effective communication.
“I have found valuable content on the platform as a screen to find news of the course and a carpet with a lot of resources for the final project.”
Acknowledging the positive aspects of the course content helps balance the feedback and shows a fair assessment.
“Thank you for your attention and time.”
Expressing gratitude at the end of the email contributes to a polite and respectful tone, which is important in formal communication.
Vocabulary & Flow
Continue using linking words to improve coherence and flow.
Grammar Corrections
1 items foundIncorrect use of 'no' instead of 'not'; 'trough' is a misspelling of 'through'.
Email Structure
The greeting is appropriate for a formal email.
“Dear Administrators, I am writing to request your support regarding several difficulties that I had with the new learning platform. First of all, I want to let you know that I have found valuable content on the platform as a screen to find news of the course and a carpet with a lot of resources for the final project. However, the technical problems are related with the link to access our meeting session of Fridays. Also, It is no possible to send you messages trough the platform because the screen just shows an error message. I hope you can work with IT team to resolve these issues. I suggest you could return to the old platform to avoid these problems. Thank you for your attention and time. Best regards, Adriana Cabezas.”
The opening paragraph clearly states the purpose of the email and provides context for the feedback.
The body addresses the main requirements but could benefit from more detailed elaboration on the issues and suggestions.
The closing paragraph effectively expresses gratitude and includes a call to action for resolving the issues.
The sign-off is appropriate for a formal email.
“Best regards”
Suggested Academic Phrases
Improvement Roadmap
Provide more specific examples of technical issues.
Now: the technical problems are related with the link to access our meeting session of Fridays.
Try: The technical problems include broken links to access our Friday meeting sessions, which disrupts our ability to attend these sessions.
Providing specific examples can enhance clarity and demonstrate a thorough understanding of the issues.Correct spelling errors.
Where: body
Try: Change 'trough' to 'through'.
Use varied vocabulary to avoid repetition.
Try: Instead of repeating 'platform', use synonyms like 'system' or 'portal'.