Write an Email
·You recently completed an online course offered by your university. While the content was valuable, you experienced several technical difficulties with the learning platform. You want to provide feedback to the course administrators.
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Email Writing Guide
Professional tone and structure for the Write an Email task
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Common Grammar Mistakes
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Estimated TOEFL · Writing
Key Takeaway
The email provides a clear intent and addresses the task requirements, but it suffers from several grammatical errors and lacks detailed elaboration on the suggestions for improvement.
Vague suggestions for improvementCritical
“I would suggest if you can check the website regulary to ensure proper connection with students.”
Fix·Suggest specific improvements, such as upgrading server capacity or implementing regular maintenance checks during off-peak hours.
Lack of elaboration on technical issuesModerate
“the pages was loading so slowly despite my strong interent connections, also the page went offline many times during the session which made it somehow difficult to follow some parts of the course.”
Fix·Provide more specific examples or instances when these issues occurred to help the administration pinpoint the problem.
“The course content was very reach and informative, and covered many importnat topics.”
This demonstrates the student's ability to recognize and articulate the strengths of the course, which is important for providing balanced feedback.
“Also the learing experience was great.”
Expressing satisfaction with the learning experience adds a positive note to the feedback, showing appreciation for the course despite technical issues.
“I have experienced some technical issues while using the online platform, the pages was loading so slowly despite my strong interent connections, also the page went offline many times during the session which made it somehow difficult to follow some parts of the course.”
Clearly identifying the technical issues experienced helps the administration understand specific areas needing improvement.
Vocabulary & Flow
Incorporate more linking words such as 'furthermore', 'in addition', or 'consequently' to enhance the flow and coherence of the email.
Grammar Corrections
1 items foundSubject-verb agreement requires 'pages' (plural) to be paired with 'were' (plural).
Email Structure
The greeting is polite and appropriately addresses the university administration.
“Dear University Adminstration Office, I hope this emial finds you well. I am writing to provide a afeedback regarding my online business course technical issue. The course content was very reach and informative, and covered many importnat topics. Also the learing experience was great. However, I have experienced some technical issues while using the online platform, the pages was loading so slowly despite my strong interent connections, also the page went offline many times during the session which made it somehow difficult to follow some parts of the course. I would suggest if you can check the website regulary to ensure proper connection with students. Thank yo for your time adn”
The opening paragraph clearly states the purpose of the email, which is to provide feedback on the course.
All requirements are addressed, but the suggestions for improvement could be more detailed.
The closing expresses gratitude but lacks a clear call to action or a complete closing statement.
Your email is missing a proper sign-off. End with "Sincerely," "Best regards," or "Thank you," followed by your name.
Suggested Academic Phrases
Improvement Roadmap
Provide specific examples of technical issues.
Now: the pages was loading so slowly despite my strong interent connections, also the page went offline many times during the session which made it somehow difficult to follow some parts of the course.
Try: For instance, during the lecture on marketing strategies, the platform went offline for 10 minutes, disrupting the session.
Specific examples can significantly enhance the clarity and impact of the feedback.Add a proper sign-off.
Where: sign_off
Try: Sincerely, [Your Name]
Use more varied vocabulary to avoid repetition.
Try: Instead of repeating 'course', use synonyms like 'program' or 'class'.